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CBG works with employers to develop a communications program that helps employees understand and appreciate their employer-sponsored benefits. On the average, employers in the U.S. spend 37 percent of payroll on benefits, and only one percent on communicating about the benefits. It's not surprising that employees do not understand their benefits, and therefore don't appreciate the financial investment the employer makes.

The more employees understand about their benefits program, the more value they will see in both the benefits and their employment with their company. That perception weighs heavily on employee satisfaction and retention -- two growing concerns for employers today. Just as important, a strong communication strategy helps ensure employers stay within the intent of the law. It also helps ensure that the benefits program continues to add value to both the employer and the employees by offering flexible and affordable choices.

   
 

Human Resource and benefit professionals are seeking ways to reduce the tactical tasks that consume a majority of their workdays, so they can devote more time to strategic work and planning. If you ask benefit managers, HR personnel, or small business owners what they dislike most about their jobs, their responses are quite familiar: dealing with lengthy telephone calls or e-mails from employees who have benefit questions, chasing down service and claim issues, or handling paperwork.

CBG works with employers to develop a tailor-made communications plan that helps increase employees' understanding and appreciation of their benefits, while reducing the administrative burden for the HR and benefit staff.
 

  Some of the communication services available from CBG include:
 
  • custom communications and benefit education plans for employees.
  • one-on-one communications with employees, to help them better understand their benefits.
  • quality communication material provided in print, video, online, or CD.
  • group meetings, automated enrollments, or online self-service.
  • employee benefit surveys. · benefit statements.
  As one key communication component, CBG offers client companies an Intranet site that provides advantages including:
 
  • low maintenance - CBG manages the site for you, limiting your administration hassle.
  • increased productivity - gained through timesaving, by quickly providing employees with all the benefits information through self-service. Your Intranet site reduces the time your staff will have to spend on communicating and answering questions about your benefits program.
  • enhanced image - your company's branded Intranet site will provide employees with an important message from management, and reflect your commitment and interest in their benefits.
  Today's employees are often better educated and want to know more about their benefits and compensation plans. CBG works with employers to help them understand the business impact of effective benefits communication and enrollment planning, through developing a business strategy and tools. To attract and retain employees and remain competitive in a tight labor market, employers need to find ways to leverage their benefits program. CBG provides solutions to employers to meet these business challenges.
   
 

 


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Copyright 2000 by Carolina Benefits Group, Inc. You may reproduce materials from this site for your own personal use and for non-commercial purposes.